Terms & Conditions

Last Updated: 12th February 2025

MotorWow Market, Kenya’s leading online car marketplace. You agree to comply with the following terms and conditions by accessing or using our platform. Please read them carefully before using our services.

1. Definitions

  • “MotorWow Market” refers to our online platform, website, and services.
  • “User” refers to anyone accessing, browsing, or using the MotorWow Market platform, including buyers, sellers, and visitors.
  • “Seller” refers to individuals or businesses listing vehicles, parts, or accessories for sale.
  • “Buyer” refers to individuals or businesses searching for and purchasing vehicles, parts, or accessories.
  • “Listing” refers to any vehicle, part, or service advertised on the platform.

2. Acceptance of Terms

By accessing or using MotorWow Market, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

3. Account Registration

  • Users must create an account to post listings or contact sellers.
  • You agree to provide accurate, current, and complete information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts that violate our terms.

4. Listing and Selling

  • Sellers must provide truthful and accurate details about the vehicles or items listed.
  • Listings must not contain false, misleading, or fraudulent information.
  • Sellers are responsible for responding to buyer inquiries promptly.
  • MotorWow Market reserves the right to remove any listings that violate our policies.

5. Buying and Transactions

  • Buyers must verify all details before making a purchase.
  • MotorWow Market does not facilitate payments or hold funds on behalf of users.
  • Transactions are strictly between buyers and sellers, and MotorWow Market is not responsible for any disputes, losses, or fraud.

6. Prohibited Activities

Users must not:

  • Post fraudulent or misleading listings.
  • Use the platform for illegal activities, scams, or money laundering.
  • Attempt to hack, disrupt, or damage the website or its security.
  • Impersonate another person or misrepresent their identity.

MotorWow Market reserves the right to take legal action against violators.

7. Fees and Premium Services

  • Basic listings may be free, but premium features (e.g., featured ads) may require payment.
  • Fees for premium services are non-refundable unless explicitly stated.
  • MotorWow Market reserves the right to modify pricing and features at any time.

8. Intellectual Property

  • The content, trademarks, and branding on MotorWow Market are owned by us and protected under copyright laws.
  • Users may not copy, reproduce, or distribute any content from the platform without written permission.

9. Limitation of Liability

  • MotorWow Market is an intermediary platform and is not responsible for the accuracy of listings or the actions of users.
  • We are not liable for any financial loss, fraud, or damages arising from transactions between buyers and sellers.
  • The platform is provided “as is,” and we do not guarantee uninterrupted service.

10. Privacy Policy

By using MotorWow Market, you agree to our Privacy Policy, which governs how we collect, use, and protect your personal information.

11. Dispute Resolution

  • MotorWow Market is not responsible for resolving disputes between buyers and sellers.
  • Users are encouraged to resolve issues amicably. If necessary, legal action should be taken independently.

12. Changes to Terms

MotorWow Market reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes.

13. Contact Information

For any questions or concerns regarding these terms, contact us at:

📧 Email: [email protected]
📞 Phone: +254725870870

By continuing to use MotorWow Market, you acknowledge that you have read, understood, and agreed to these terms.